FAQ's

Each pair is crafted by skilled artisans using traditional techniques like hand-cutting, hand-stitching, even our Blake stitched and Goodyear welt shoes are hand sewn. We believe better value to our customer can be given with one shoe at a time, for a greater focus and details in quality.

We use full-grain or top-grain leather from reputable tanneries, known for durability, natural markings, and aging beautifully.

We recommend using our Size Guide (with measurements in cm/inches) and measuring your feet at home. Handmade shoes may fit differently than mass-market brands.

Generally, yes — but some lasts (shoe shapes) may vary. We provide specific fit notes for each style (e.g., “runs narrow” or “order half size down”).

We offer exchanges within 14–30 days (unworn, in original packaging). See our Return & Exchange Policy.

Yes, we offer wide/narrow options on select styles. For fully bespoke fittings, see our Custom Orders section. For Custom orders we take 30 to 35 days delivery time.

Use shoe trees, regular brushing, leather conditioner, and polish. Avoid excessive water/sun exposure. See our detailed Leather Care Guide.

Absolutely! Our Goodyear-welted construction allows multiple resoles. We offer a recrafting service — contact us for details.

With proper care, they can last for decades. The construction and high-quality materials ensure longevity beyond fast-fashion footwear.

Ready-to-ship items dispatch within 5–7 business days. Please add 3 to 4 days for the delivery time. Made-to-order shoes typically take 4–5 weeks. Delivery times vary by location.

Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout.

Contact us within 24 hours of ordering. Once production has started, changes may not be possible.

Ready-to-wear is in stock. Made-to-order shoes are crafted after you order, allowing material/style customization and a more personalized fit.

It involves a consultation, foot measurements, material selection, and several fittings. Lead time is typically 8–12 weeks.

Yes, for custom orders. Contact us to discuss options.

The cost reflects premium materials, skilled labor, time-intensive processes, and durable construction meant to last years — not just seasons.

Quality leather will gently mold to your foot shape over time. They may feel snug initially but will soften with wear.

We accept returns (unworn, in original condition) within 30 days for ready-to-wear items. Custom/made-to-order shoes are final sale unless defective.

Yes, we offer a 1-year warranty against manufacturing defects.